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Privacy Policy

Last updated: 14 June 2025

1. Who We Are

ZYNTECH Solutions (“we,” “us,” or “our”) operates the website at zyntechnologies.com and provides AI, software development, and SaaS services to businesses worldwide. This Privacy Policy explains how we handle personal information collected through our website and in the course of our services.

For privacy questions, contact us at hello@zyntechnologies.com.

2. Information We Collect

We collect information in the following ways:

  • Contact form submissions: When you fill out our contact form we collect your name, email address, phone number (optional), company or project name, and your message.
  • Direct communications: Emails or messages you send us directly.
  • Technical / usage data: Basic information about how you access our site — such as browser type, operating system, referring URL, and pages visited — collected through our hosting infrastructure. We do not currently use third-party analytics cookies that track you across sites.

We do not collect payment card details directly; any payments are handled by third-party processors subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request.
  • Send project updates, proposals, or other communications related to an active engagement.
  • Improve our website and understand how visitors interact with it.
  • Comply with legal obligations where applicable.

We will not send you unsolicited marketing emails. If you opt in to updates at any point we will honour unsubscribe requests promptly.

4. Third-Party Service Providers

We share personal data only with service providers who help us operate our business, and only to the extent necessary:

  • Email delivery (Resend): Contact form submissions are routed through Resend to deliver notifications to our team. Resend processes your name, email, and message content in order to transmit the email.
  • Hosting (Vercel): Our website is hosted on Vercel, which processes technical request data as part of serving pages.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking

Our website uses minimal cookies. We set a cookie to remember your light/dark theme preference. We do not currently use advertising cookies or cross-site tracking technologies. If this changes we will update this policy and, where required, obtain your consent.

6. Data Retention

We retain contact form data and related correspondence only as long as reasonably necessary to respond to your enquiry or fulfil an engagement. Once that purpose is satisfied we delete or anonymise personal information unless a longer retention period is required by law.

7. Your Rights

Depending on where you are located you may have rights including:

  • Accessing the personal data we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of your personal data.
  • Objecting to or restricting how we process your data.
  • Data portability where technically feasible.

To exercise any of these rights, email us at hello@zyntechnologies.com. We will respond within 30 days. We may need to verify your identity before acting on a request.

8. International Transfers

ZYNTECH Solutions serves clients globally. Personal data you submit may be processed in countries other than your own, including through our service providers (Resend, Vercel). Where required by applicable law we rely on recognised transfer mechanisms such as Standard Contractual Clauses. If you are located in the European Economic Area, UK, or Switzerland and have questions about data transfers, please contact us.

This site is operated from [jurisdiction — e.g. Pakistan / UAE / UK]. Governing law for privacy matters is that of [jurisdiction], unless superseded by applicable data-protection law in your territory (e.g. GDPR, UK GDPR).

9. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do we will revise the “Last updated” date at the top. Continued use of our website after changes are posted constitutes acceptance of the revised policy. For material changes we will make reasonable efforts to notify you.

11. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or our data practices, please contact us:

ZYNTECH Solutions
Email: hello@zyntechnologies.com

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